Terms and conditions of use

1. Ownership of the website

  1. The Company Ricardo Rocha (hereinafter referred to as the website www.Richparfum.com) with offices at Av. Doutor Fernando Melo nº173 5º DT TR, 4440-777 Valongo, Portugal, NIF nº PT 235572810, is the legitimate owner of the official website www.Richparfum.com and whose domain can be found as https://www.Richparfum.com.

2. Contacts and Customer Support

  1. For additional information, you can contact the website www.Richparfum.com at Contact-us

If you prefer, you can do so by telephone or text message, from Monday to Friday, from 9:00 am to 5:30 pm, by calling +351 232 923 352 687 (cost of a call to a landline according to your tariff).

3. Object and scope of application

3.1. These Conditions, General Terms and Privacy Policy apply to all visitors to the website www.Richparfum.com.

3.2. Navigation on the website www.Richparfum.com, implies acceptance of these general conditions of use and contracting.

3.3. The www.Richparfum.com reserves the right to change these conditions of use, without prior notice, as well as to modify at any time the information presented about products, prices, promotions, commercial conditions and services, and any change will always be published on the website www.Richparfum.com.

3.4. The “Consumer” who wishes to receive information/products/content/promotions must provide the website www.Richparfum.com with a name and email or postal address, or data relating to another form of contact, and accepts that the website www.Richparfum.com may contact him/her using this data.

3.5. The website www.Richparfum.com reserves the right to change these terms of use and contracting, without prior notice, as well as to modify at any time the information and commercial offer presented regarding products, prices, commercial conditions and services, and any change will always be published on the website.

3.6. The website www.Richparfum.com reserves the right not to process any order from “Consumers” who do not agree with the general terms and conditions of sale.

3.7. The “Consumer” must provide the website www.Richparfum.com, as seller, with an email or postal address, or data relating to another form of contact, which are correct and complete and accepts that the website www.Richparfum.com may contact him/her using this data, if it deems it appropriate.

4. Information about the content of the website www.Richparfum.com

4.1. The reproduction, transfer, distribution or storage of the content of the website www.Richparfum.com, without prior written authorization, is prohibited for any purpose.

4.2. It is expressly forbidden to introduce links to our website for commercial purposes or without prior authorization from the website www.Richparfum.com, as well as the use of the domain website www.Richparfum.com for abusive purposes, without prior authorization. The aforementioned situations will be subject to appeal to the competent legal means by the website www.Richparfum.com or its legal representative.

4.3. In the event that you find links on other websites that allow you to access the website www.Richparfum.com or references to the website www.Richparfum.com, we inform you that the The website www.Richparfum.com has no responsibility for the links or pages, nor for the content contained therein.

4.4. We are strongly committed to ensuring that the information presented on the website www.Richparfum.com is free from typographical errors and whenever these occur, we will correct them as soon as possible.

4.5. All contractual information is written in Portuguese and also in the languages translated on the website www.Richparfum.com, as well as information on articles, email communications and sales formalization, with the exception of expressions that are very specific to the business world.

5. Obligations of Customers and Users

5.1. Any visitor to the website www.Richparfum.com undertakes to comply with and respect these general conditions, in particular by observing the following obligations:

  • It is prohibited to introduce, store or disseminate through the website www.Richparfum.com defamatory, obscene, injurious, xenophobic and/or any other content that violates general principles of law and public order;

  • Do not use false identities;

  • Provide your personal data and correct addresses so that the website www.Richparfum.com can send you information/products/content/promotions to which you subscribe.

5.2. The “Consumer” is solely responsible for the veracity of the personal data communicated to the website www.Richparfum.com through any subscription he/she decides to take out.

6. Placing an order online

6.1. To place an order, the “User” must have a valid and frequently used email account and must register as a Customer on the website www.Richparfum.com by filling out the form available online . Simply add all the products that the Consumer wishes to purchase to the virtual shopping basket, following all the purchase steps.

6.2. Placing an order on the website www.Richparfum.com is very easy:

    • Browse the pages of the website www.Richparfum.com and find the products you wish to purchase;

    • Add your favorite products to the Shopping Cart using the “Add” button;

    • Then, fill in your personal details in a simple form (pay close attention to filling in all the details);

    • Then, select the payment method;

    • Review your order;

    • Proceed with payment confirming the order.

6.3. Upon completing the purchase process and after payment, your order is confirmed. After payment, you will automatically receive an email with information about the products you purchased. If you do not receive an email after payment, please check your SPAM folder to see if it is stuck. If you still have difficulty accessing your product, please contact us so that we can send you the information or access manually.

6.4. If you purchase a physical, non-digital product, such as a perfume, it will be sent by regular mail after payment confirmation on the website www.Richparfum.com. Payments are automatically detected by the system, so you do not need to send us any proof of payment except by bank transfer for a faster process (not mandatory).

6.5. In the event of non-confirmation of payment or non-compliance with these general terms and conditions of sale, the website www.Richparfum.com reserves the right not to accept your order, or to cancel it in whole or in part, even after automatic confirmation of the order.

7. Product availability and order confirmation/cancellation

7.1. The website www.Richparfum.com only processes an order placed by a customer after confirmation of the respective payment, so that the website www.Richparfum.com cannot guarantee the availability of the items until the beginning of said processing.

7.2. Orders relating to digital products are made available in your personal area or via a link in your email for access.

7.3. You will also receive an email with the respective payment confirmation.

7.4. Satisfaction of all orders placed on the website is guaranteed since all products (digital or physical) are kept in stock .

8. Payment Conditions and Security Guarantees

8.1. The available payment methods are shown on the website www.Richparfum.com (in the “ checkout ” section). We do not accept any other payment methods other than those mentioned.

8.2. You can pay for your products using your usual credit and debit cards, through the PayPal payment system, or you can pay for your order using a Multibanco or MBWAY Reference automatically generated by the system during the purchase process.

8.3. For payments made using credit or debit cards, all details (such as card number, expiry date or security code) will be sent via encrypted protocol to the company providing remote electronic payment services, Paypal , without third parties having access to the information transmitted. This information will not be used by the website www.Richparfum.com, except to carry out the operations necessary for the purchase or refund in the event of a return in accordance with the exercise of the right of return, or to report the fraud to the police.

8.4. If the “Consumer” chooses to pay by Multibanco Reference, we will only start processing the order after we have received the respective payment. If you choose this payment method, we advise you to go to Caixa Multibanco (or use the home banking service) as soon as possible so that you receive your order quickly. Once 2 calendar days have passed after the order was placed, and if we have not received any payment, the order will be cancelled.

9. Security of the website www.Richparfum.com and all transactions

9.1. The website www.Richparfum.com uses the latest and most robust security technologies available for encryption platforms. All payment information you provide will be encrypted from the initial moment of your transaction until the moment the order is processed and will not be saved on any public server.

9.2. Although we use highly advanced encryption software , any payment transmitted over the Internet , or via email , runs some risks, particularly when the “User” does not take the necessary precautions and does not assume the appropriate responsibility.

9.3. The website www.Richparfum.com cannot be held liable for any damage suffered as a result of the use of electronic means of communication, in particular damage resulting from failures or delays in the delivery of electronic communications, interceptions or manipulations of electronic communications by third parties or by computer programs used for communications or transmission of viruses.

10. Prices

10.1. The prices of the products displayed on the website www.Richparfum.com already include Value Added Tax (VAT) at the current legal rate.

10.2. The total price specified in the “ checkout ” menu includes taxes. Prices are quoted when we have an order confirmation, which you can print or download for future use. Please transfer only the exact amount specified in the order confirmation and make individual transfers per order.

10.3. All prices are listed in Euros, so any change in the country of delivery of the order may affect the prices.

11. Quality and Warranty

11.1. The website www.Richparfum.com will only sell items of the highest quality, genuine, original and sealed.

11.2. The products available for sale on the website www.Richparfum.com may not exactly correspond to the actual article with regard to the displayed image and colors, in particular due to the Internet browser and monitor used.

12. Shipping of Products and Deliveries

12.1. The digital products ordered will be made available via an access via the website www.Richparfum.com or by email, once payment has been confirmed.

12.2. If you purchase a physical, non-digital product, such as a perfume, it will be sent by regular mail designated by the carrier after confirmation of payment on the website www.Richparfum.com. Payments are automatically detected by the system, so you do not need to send us any proof of payment, except by bank transfer for a faster process (not mandatory).

13. Shipping Costs

Products purchased on the website www.Richparfum.com have shipping costs associated with them depending on the amount purchased and the shipping location. When the purchased amounts reach the values determined by country, the shipping cost may become free. Check the shipping costs on the website https://richparfum.com/en/content/1-delivery

14. Delivery times for orders

14.1. Digital products purchased on the website www.Richparfum.com via login or by email during the purchase process will be available immediately after payment has been confirmed.

14.2. If you purchase a physical, non-digital product, such as a Perfume, it will be sent by regular mail designated by the carrier after payment confirmation on the website www.Richparfum.com. According to the instructions of the shipping companies, orders are usually delivered within 2 to 6 business days after being sent. This may take up to 15 days depending on the country and time of year, as setbacks may arise during peak seasons, such as Christmas, New Year, Valentine's Day, holidays, among others.

15. Product Exchanges and Returns

Digital products purchased on the website www.Richparfum.com correspond to videos, audios and editable digital templates in Word, Excel, PowerPoint and PDF files, therefore, the website www.Richparfum.com does not guarantee that they will not be used if they are exchanged or returned.

In this sense, no exchanges or returns are made for any digital products purchased on the website www.Richparfum.com .

In relation to physical, non-digital products, such as perfumes, the consumer has the right to terminate the contract, without having to state a reason, within 14 days from the date on which the consumer or a third party, with the exception of the carrier, indicated by the consumer, acquires physical possession of the goods.

16. Responsibility

16.1. The website www.Richparfum.com shall only be liable for damages suffered by the “Buyer” in the event that such damages result from breaches attributable to the contractual obligations of the website www.Richparfum.com towards the Consumer, or in the event that liability results from applicable legal law.

16.2. The website www.Richparfum.com is not responsible for any damages resulting from incorrect information on the website .

16.3. All products advertised by website www.Richparfum.com are in compliance with Portuguese and Community legislation.

17. Intellectual and Industrial Property

All works, illustrations, artworks and images reproduced or represented on the website www.Richparfum.com are strictly reserved under copyright and intellectual property rights.

18. Applicable law

18.1. These Conditions, General Terms and Privacy Policy and all disputes arising in relation to these general conditions, including their validity, the use of the website www.Richparfum.com or any purchase therein shall be governed by Portuguese Law.

18.2. In the event of a dispute regarding the interpretation or execution of these Conditions, General Terms and Privacy Policy, the website www.Richparfum.com and the “Buyer” undertake to make every effort to obtain an amicable solution, which is fair and appropriate, within a maximum period of 60 (sixty) days from receipt of the communication addressed for this purpose by any of the parties involved.

18.3. In the absence of an amicable solution, in accordance with the provisions of the previous paragraph, and in the event of non-compliance with these Conditions, General Terms and Privacy Policy, both parties establish the Civil Court of Valongo as the competent jurisdiction, expressly waiving any other.

19. Amendment of the Conditions, General Terms and Privacy Policy of the website www.Richparfum.com

The website www.Richparfum.com has the right to change these Conditions, General Terms and Privacy Policy at any time.

20. Privacy Policy

This Privacy Statement describes how the The website www.Richparfum.com manages personal information and respects your privacy. This policy may be changed from time to time. We ask that visitors and users of our websites always be up to date with our Privacy Policy.

All “ Personal Information ” (which includes any information that identifies or can be used to identify, contact, or locate the person to whom such information relates) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. You can update your information and preferences by going to the “My Account” menu at the top of the www.Richparfum.com website.

When we refer to the website www.Richparfum.com, we are referring to the entity Ricardo Rocha with Nif: PT235572810 . which acts as controller or processor of your information, as explained in more detail in the section “Entities that collect personal information”, below.

20.1. General Data Protection Regulation (GDPR)

The website www.Richparfum.com informs you that it complies with the General Data Protection Regulation (GDPR) . The website www.Richparfum.com is committed to submitting all personal data received to the applicable principles of the General Data Protection Regulation (GDPR) . To learn more about the General Data Protection Regulation (GDPR) , please click on the following link [ https://ec.europa.eu/…rules ].

The website www.Richparfum.com is responsible for the processing of the personal data it receives, in accordance with the General Data Protection Regulation (GDPR) , and automatically transfers this responsibility to third parties acting on its behalf. The website www.Richparfum.com complies with the General Data Protection Regulation (GDPR) for all future transfers of personal data, including future standards.

With respect to personal data received or transferred pursuant to the General Data Protection Regulation (GDPR) , the The website www.Richparfum.com is subject to Portuguese and European Commission regulations. In some situations, it may be necessary for the www.Richparfum.com website discloses personal data in response to requests from authorities, for example to comply with national security or law enforcement regulations.

20.2. Entities that collect personal information

The website www.Richparfum.com is made up of a legal entity. When we mention the website www.Richparfum.com, “we”, or “our” in this privacy notice, we are referring to the company Ricardo Rocha with NIF:PT235572810 . responsible for processing your data. The Terms of Service or Contracts that you enter into with the website www.Richparfum.com will determine that they will be governed by the company Ricardo Rocha with NIF:PT235572810 . which is the entity controlling your data. Personal information on this website is collected by Ricardo Rocha with NIF:PT235572810, Av. Doutor Fernando Melo, nº173, 5º DT TR, 4440-777 Valongo, Portugal, whose general telephone number and email address are, respectively, +351 923 352 687 (cost of a call to the fixed network according to your tariff) and privacidade@richparfum.com .

Ricardo Rocha with NIF:PT235572810 has an employee responsible for data protection and for receiving questions regarding this privacy statement. If you have questions, concerns or requests regarding this privacy statement, how your personal information is handled or any other matter related to your personal information, please contact the person in charge:

Ricardo Rocha
Attn: Data Protection Manager
privacidade@richparfum.com

AV. Dr. Fernando Melo, Nº. 173, 5th DT TR, 4440-777 Valongo, Portugal
Telephone: +351 923 352 687 (cost of a call to the landline according to your tariff).

20.3. Collection of personal information

As a visitor to the site, you can participate in various activities without providing any personal information.

However, when you register to use a website and other products or services as a registered user on the website www.Richparfum.com, in order to provide you with services we may need to collect the following personal information:

  • Contact information, such as your name, telephone numbers, address and email address;

Depending on the activity, the provision of some of the information we request is identified as mandatory or voluntary. Failure to provide mandatory data relating to a particular activity prevents entry into that activity.

As with most websites, when using the www.Richparfum.com website or third party website www.Richparfum.com website may collect certain technical and routing information about your computer to facilitate your use of the website and its products or services. For example, we may record environment variables such as browser type, operating system, and IP address of the computer or mobile device you use to access our website. We use these environment variables to facilitate and monitor your use of the website. www.Richparfum.com website also uses environment variables to measure traffic patterns on the Site.

We do not request access to or monitor any location-based information from your mobile device when you access our Site through such devices.

20.4. How to update your personal data and privacy preferences

Upon request, www.Richparfum.com will inform you whether we hold or process, on behalf of third parties, any personal data. To request this information, please contact us at privacidade@richparfum.com .

You have the right to access, correct, and delete Personal Information at any time.

If for any reason you are unable to change some of your personal data, please contact us at privacidade@richparfum.com . We will respond as soon as possible.

20.5. How your personal information is used

The www.Richparfum.com website collects your information to provide services to you, to comply with our legal obligations, and to improve our products and services. We do not sell, rent, or share your personal information to or with third parties in any way other than as described in this Privacy Policy.

The website www.Richparfum.com may use your information to:

  • Register your rights, if any, to technical support or other benefits that may be made available to registered users;

  • Respond to customer service requests, questions and/or concerns;

  • Manage your account;

  • Keep you informed about special offers from website www.Richparfum.com and selected partners;

  • Manage promotions and sweepstakes in which you participate and inform you of the results;

  • Investigate, prevent, or take action regarding illegal activities and/or violations of our Terms and Conditions;

  • Meet our product/service research and development needs and improve our website, services and offerings;

  • Personalize your experience, including targeting our services and offers.

In certain situations, www.Richparfum.com may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or public safety requirements, as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process in the Portugal). website www.Richparfum.com), and when we believe that disclosure is necessary to protect our rights, prevent litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure is necessary for reasons of national security, law enforcement, or other matters of public importance.

20.6. Sharing information with service providers/agents

The website www.Richparfum.com uses one or more third-party companies to register for newsletters . To the best of our knowledge, these companies do not retain, share, store or use personal information for any other purpose.

We also share Personal Information with certain companies that provide services on our behalf, such as processing payments by credit card, PayPal, Multibanco reference and MB WAY. We only share the personal information necessary to perform such services. We require all companies with whom we share personal information to protect the data in accordance with this Privacy Policy and to limit the use of such personal information to the performance of services for the website www.Richparfum.com.

We do not sell or otherwise provide personal information to other companies so that they can market their products or services.

20.7. Data retention

We will retain your information for as long as your account is active, for as long as the information is needed to provide services to you or as necessary to comply with our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you with our services or sell you our products, please contact us via email privacidade@richparfum.com or delete it on the website www.Richparfum.com under YOUR ACCOUNT / MANAGE PERSONAL DATA / DELETE MY DATA . We will respond to your request within 30 days if you request it via email. We will retain and use your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your data on the website www.Richparfum.com or request by email to delete your data, this action is irreversible and cannot be changed.

20.8. Opt-in/opt-out

You may opt out of receiving email updates, newsletters and/or partner emails from www.Richparfum.com website by making the appropriate selections. The option to unsubscribe from such communications is also available during the subscription/subscription process or in managing your account on the www.Richparfum.com website. www.Richparfum.com website may contact you whenever there are changes to the Terms and Conditions and this Privacy Policy, as applicable. In addition, we will still send you communications regarding services, including, but not limited to, a registration email, emails with instructions on payment methods, emails notifying you of benefits and emails automatically triggered by actions you take on the website.

20.9. Protection of your personal information

The personal information you provide while using the website is protected in several ways.

We strive to protect the personal information you submit to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we consider the importance of the personal information we collect, process and store, and the current state of technology in establishing these measures to protect your personal information, we cannot guarantee its absolute security.

If you are registered on If you are visiting www.Richparfum.com and have any questions about security on our Site, please email us at privacidade@richparfum.com .

20.10. Cookies and tracking technologies

The Site may automatically collect information as you navigate through the Site, such as the type and version of browser you use, your operating system, your device type, the average time spent on the Site, the pages you view, the pages you access, the IP address used to connect your computer to the Internet, and other relevant statistics. This information is referred to as web analytics or clickstream data.

Technologies such as cookies, beacons, tags and scripts are used by www.Richparfum.com website to provide additional features and functionality to the Site. These technologies are used to analyze trends, administer the Site, track user's movement around the Site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by companies, individuals, or both.

  • A cookie is not a cookie… it is a small, unique text file that a website can send to your computer when you visit the Site. We may use session cookies, which end when you close your web browser, and/or persistent cookies, which stay on your computer until you manually delete them. Most web browsers either alert you to the use of cookies or disallow them. If you do not wish to allow cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to use one. However, it is important to be aware that rejecting cookies may affect your experience on the Site.

  • We may partner with third parties to display advertising on our Site or to manage advertising on other sites. Our partners may use technologies such as cookies to collect information about your activities on this and other Sites in order to provide you with advertising based on your browsing and interests. To prevent this information from being used for the purpose of personalizing ads, you may opt-out by clicking here . This will not opt you out of receiving advertising. You will continue to receive generic advertising.

20.11. Changes to the privacy policy

The website www.Richparfum.com reserves the right to change the Privacy Policy from time to time, in its sole discretion, by providing notice on the home page of the website when significant changes are made to this Privacy Policy, prior to the changes becoming effective. If, as a consequence of such changes, you wish to change the permissions for the use of your personal information by the website www.Richparfum.com, send us an email to privacidade@richparfum.com .

We will assume that you are aware of, and are subject to, any material changes to the Privacy Policy following the posting of such notice, except in the following situations: At the time you provide personal information to www.Richparfum.com, if you are given the opportunity (as at this time) to limit the use of that information for purposes of communicating with you, either by website www.Richparfum.com or by third parties, the www.Richparfum.com will not change your preference in this regard without your explicit consent. However, if www.Richparfum.com is acquired by or merged with another entity, the www.Richparfum.com may provide to such entity, without your consent, information relating to the part of the business that has been sold or merged. However, the www.Richparfum.com will provide notice of such asset sales, acquisitions or mergers on this website.

20.12. Links to third party websites

Our Site may include links to other websites whose privacy practices may differ from those of www.Richparfum.com. If you submit personal information to any of these websites, your information will be governed by their respective Privacy Policies. We encourage you to review the Privacy Policies of every website you visit.

20.13. Social Media Widgets

Our websites may have social media features, such as the Facebook “Like” button, and widgets , such as the “Share This” button, as well as mini-programs that may notify you, for example, when you abandon your shopping cart without completing a purchase. These features may collect your IP address, know which pages you are visiting on our Website, and use cookies to enable them to function properly. Social media features and widgets may be hosted directly on our Website or on third-party websites. Your interactions with these features are governed by the Privacy Policy of the company responsible for such features and widgets .

20.14. Single sign-on

To authenticate yourself to our Site, you may be able to use login services such as Facebook Connect or Open ID. These services will authenticate your identity and provide you with the option to share certain personal data with us, such as your name and email address, to automatically populate the registration form. Services such as Facebook Connect provide you with the option to share information about your activities on our Site on your social media profile.

20.15. Children

We do not intend to solicit or collect personal information from anyone under the age of 18. If you are under the age of 18, please do not provide any information on this Site or register to use our services or purchase our products. If you believe that your child under the age of 18 has provided us with personal information, please contact privacidade@richparfum.com to have the data removed and your child’s account terminated.

20.16. Privacy Complaints

Individuals in certain countries, including the European Union, have certain statutory rights regarding their personal data. Subject to exceptions provided by law, you may have the right to request access to, and the right to update, delete, or correct, your information.

Within the limits that the processing of your personal data is carried out by the website www.Richparfum.com under the EU General Data Protection Regulation, the www.Richparfum.com website does this to pursue its own legitimate interests, as described above. In relation to the processing of some of your personal data by the website www.Richparfum.com for its own direct marketing purposes, you have the right to object to such use of your personal data by website www.Richparfum.com at any time by contacting privacidade@richparfum.com to have the data removed and your account closed. You can also object to the processing of your personal data by sending an email to privacidade@richparfum.com to have the data removed and your account closed, although in this case you will no longer be able to continue selling your products and receiving the corresponding commissions through the website www.Richparfum.com through affiliate marketing.

The website www.Richparfum.com takes the privacy concerns of its users seriously. If you believe that the website www.Richparfum.com has violated this Privacy Policy with respect to your Personal Information, please contact the Data Protection Officer at Ricardo Rocha , Av. In your communication, please describe in as much detail as possible the reasons why you believe that the Privacy Policy of the website is violated. website www.Richparfum.com has not been respected. We will investigate your complaint immediately.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Site, please contact our Data Protection Officer at privacidade@richparfum.com .

21. Commercial promotions or discount campaigns

Promotions in this store are valid from until

22. Legislation

The processing of personal data by The website www.Richparfum.com will be carried out in accordance with the Portuguese Law in force. The contracts for the purchase and sale of products through this website are regulated by Portuguese Law.

23. Complaints and compliments in online complaints and compliments books

Consumers may exercise their right to complain or submit suggestions/compliments online :

24. Intellectual property rights

All content on this site is the exclusive property of website www.Richparfum.com, or with resale licenses for texts, images, or any other type of information that does not come from third parties. In this way, they are protected by the Copyright Code.

The day/month/year reserves the right to, at any time, introduce changes to these contents, without being obliged to provide any prior communication to users.

Last updated: June 15, 2025